7:30am to 7:30pm, 7 days a week
Seasonal time changes may occur, please contact reception for up to date times.
Your allocated PIN is required for both entry and exit of the park. Please do not follow other guests in or out of the boomgate or give your PIN to anyone else, as this will stop your code from working when you need it. Damage to the gate is the responsibility of the guest.
CHECK IN / CHECK OUT TIMES
Villas/Cabins: In - 2.00 pm | Out - 10.00 am
Early check in subject to availability.
Sites: In - 11.00 am | Out - 10.00 am
If you wish to extend please see reception the night prior.
Please refer to our park map.
Unfortunately fires are not permitted in the park. Personal gas BBQ's are permitted.
INSECTS & REPELLENT
Tropical North Queensland is home to a myriad of wildlife and this includes midges and mosquitoes. Whilst they are tiny they can be a nuisance and we recommend you pack some insect repellent. The park kiosk sells both repellent and repellent arm bands.
MAIL & PHONE MESSAGES
Mail can be collected at reception during office hours. Messages will be taken and delivered.
NOISE & BEHAVIOUR
Please be considerate of noise levels whilst staying within our park. Noise travels quite easily, so please keep this in mind and restrict noise between 10.00pm and 6am, when other guests may be sleeping.
One vehicle is allowed per site or cabin/villa booked. Extra cars can be parked in the visitors parking provided across the road from the park.
Sorry no pets permitted.
PHOTOCOPIER, PRINTER, SCANNER, FAX & MAIL SERVICE
Available at reception.
There are two recycling stations located in the park. (see our park map)
Please assist by wrapping all food items prior to their disposal in bins provided. Bins emptied Monday, Wednesday and Friday.
Do not leave valuables in full view. Lock your vehicles/accommodation when you are not in attendance and while sleeping. Although all measures are taken to assist in the prevention of such circumstances, management take no responsibility for theft or damage of property.
Prohibited in all park-owned buildings, including all park accommodation, amenities blocks, pool area, playground and camp kitchen. A $200 cleaning fee may apply, if this is not adhered to.
Walking pace or 8kph throughout the park.
A public phone is located at the front of the park.
Please remember that visitors are your responsibility and must also adhere to these guidelines. Visitor parking is available outside the front of the park. If you have booked a repair/tradesperson please notify reception (including expected time of arrival).
Please be water wise. Water restrictions are in place throughout Townsville.
Washing of boats/cars/caravans is permitted by bucket & sponge on grassed areas only.